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Service Plan

 
Toll-Free 1-866-LUXARCARE (589-2722)
       
  Service plans for your Luxar laser    
       
 

With a Luxarcare service plan you can have the peace of mind of knowing that your Luxar LX-20, Accuvet*, or Novapulse* system is warranted against failures and breakdowns. Service plans are available in a variety of durations, each detailed on this page. Call us toll-free at 1-866-LUXARCARE to see if your system is eligible for coverage.

We conduct all service plan work at our facility in Woodinville, WA. If you need assistance with shipping arrangements, no problem. We sell shipping containers and can help handle the logistics for you. You can find more information regarding shipping on our FAQ page, or you can always call us at 1-866-LUXARCARE.


What's covered

Luxarcare offers both Standard and Loaner Service Plans. Both plans cover labor and components, specifically:

  • Laser tube: including laser mirrors, laser gas, and seals
  • Laser power monitor: including detector and controller
  • Electronics: including wiring, power supply, RF drivers, shutter, interlocks, controllers, and display
  • Optical train: including folding mirrors, collimating optics, and mast

Additionally, Loaner plans cover:

  • Loaner laser


What's not covered

  • Fibers, handpieces, and disposable tips
  • Accidental damage including physical damage, fire, abuse, misuse, negligent acts, and acts of God including snow, flood, ice, etc.
  • External cosmetic wear and damage
  • Modifications, repair, or maintenance by anyone not authorized by Luxarcare LLC
  • Failure to properly operate the laser


What it costs

Standard Prepaid Service Plan
Standard Installment Service Plan
1 year - $1,550
1st year payment of $1,550
2 year - $2,300
2nd year payment of $1,550
3 year - $3,000
3rd year payment of $1,550
4 year - $3,999
4th year payment of $1,550
5 year - $4,999
5th year payment of $1,550
6 year - $5,999
6th year payment of $1,550
7 year - $6,999
7th year payment of $1,550
Loaner Prepaid Service Plan
Loaner Installment Service Plan
1 year - $1,999
1st year payment of $1,999
2 year - $3,399
2nd year payment of $1,999
3 year - $4,699
3rd year payment of $1,999
4 year - $5,899
4th year payment of $1,999
5 year - $6,999
5th year payment of $1,999
6 year - $7,999
6th year payment of $1,999
7 year - $8,999
7th year payment of $1,999

Discounted versions of these service plans are available for repair and resale customers. Please call us at 1-866-LUXARCARE for more details.

 

*trademarks of and manufactured by Luxar/ESC Medical/Lumenis

Luxarcare LLC reserves the right to refuse service coverage based on our evaluation of the laser - extra charges apply for repairs of physically damaged lasers in need of rebuild. Shipping charges and shipping insurance are the customer's responsibility. We continuously improve our products and services - prices and terms are subject to change without notice. Sales tax will be added if applicable.

 
 
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